Privacy Policy

Last updated: 23 July 2026

I, Nontobeko Mbambo, trading as Nontonet, am committed to protecting your personal information. This Privacy Policy explains how I collect, use, and safeguard your data when you visit nontonet.com or submit an enquiry through my contact form.

1. Information I Collect

When you complete my contact form, I collect the following personal information:

• Your full name
• Your email address
• Your phone number (if provided)
• The service package you are interested in
• Any message or comment you submit

I also collect standard website usage data through basic analytics tools.

2. How I Use Your Information

I use your personal information to:

• Respond to your enquiry and discuss your project
• Provide you with a quote or proposal
• Send relevant follow-up communications related to your enquiry
• Improve my website and services
• Show you relevant ads on platforms like Google and Meta (Facebook/Instagram) based on your visit to my website, where you have consented to marketing cookies

I do not sell or rent your personal information. Where you consent to marketing cookies, anonymised browsing data may be shared with advertising platforms (such as Google and Meta) to show you relevant ads. You can withdraw this consent at any time via the cookie settings on this site.

3. Legal Basis for Processing

I process your personal information on the basis of your consent (submitting the contact form) and my legitimate interest in responding to business enquiries, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

4. Data Storage & Security

Your information is stored securely via WPForms on my WordPress website, hosted in a secure environment. I take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

5. Retention Period

I retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 12 months.

6. Your Rights (POPIA)

Under the Protection of Personal Information Act, you have the right to:

• Access the personal information I hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact me at info@nontonet.com.

7. Cookies

My website uses cookies to enhance your browsing experience, analyse site traffic, and — where you consent — show you relevant advertising. Cookies fall into the following categories:

• Necessary cookies — required for the website to function (e.g. security, navigation)
• Analytics cookies — help me understand how visitors use the site
• Marketing cookies — used by advertising platforms (such as Google Ads and Meta) to show you relevant ads based on your visit, and to measure ad performance

You can Accept All, Reject All, or Customise your preferences via the consent banner, and change them at any time using the cookie settings on this site.

8. Third-Party Links

My website may contain links to third-party websites. I am not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of my website after changes constitutes acceptance of the updated policy.

10. Contact Me

If you have any questions about this Privacy Policy, please get in touch:

• Email: info@nontonet.com
• WhatsApp: 073 400 4118
• Location: Durban, KwaZulu-Natal, South Africa